NEW YORK—As part of what the telecommunications giant characterizes as an ongoing commitment to transparency, Verizon’s customer service line began informing users this week that...
This retail manager penned a strongly worded note to her staffers, but perhaps she didn’t think through the implications of telling them they could be...
When you work in customer service, you need to expect the unexpected; There are plenty of store owners and arrogant managers who are just waiting...
![Mid-20s diner leaves his phone number as the tip for waitress, baffling server: ‘I would much rather text the [customer] who tipped like 30%’ – FAIL Blog](https://i1.wp.com/i.chzbgr.com/original/43287045/hB397152F/as-the-tip-for-waitress-baffling-server-i-would-much-rather-text-the-customer-who-tipped-like-30?w=360&resize=360,180&ssl=1 "Mid-20s diner leaves his phone number as the tip for waitress, baffling server: ‘I would much rather text the [customer] who tipped like 30%’ – FAIL Blog")
As if the restaurant servers didn’t already have enough on their plates, some of their customers are avoiding leaving them any cash in the tackiest...
What do you do when you witness a grown adult yelling at someone just trying to do their job? They’re throwing a fit like a...
One bold tattoo studio owner wasn’t afraid to face off with an unruly potential client! Having a boss who won’t bow down to crabby customers...
When this crowd of bar-goers got cranky, they started taking out their frustrations on the one person who could help them. Too bad they wouldn’t...
There’s a main character at this cafe, and it’s the dude who’s decided he can sit literally wherever he wants, no matter what the other...
Do people not know how to behave in grocery stores anymore? No one is necessarily expecting kind-hearted gestures as they sift through a display of...
Retail workers past and present, you know exactly how confused the average customer tends to be. You can write something in size 600 font in...
The restaurant industry molds the strongest members of the human race, shaping their psyches into impenetrable bunkers where only the most entitled of humans can...
It’s always a shame when a great working arrangement suddenly sours because a boss with whom you had a strong rapport moved on to greener...
When it comes to sales, retail, and food service, you’ll constantly encounter the phrase “The customer is always right.” Of course, any time it gets...
Everyone who has worked retail, food service, or customer service has heard this one. It’s an age-old and renowned phrase uttered by many a manager...
This person almost overpaid for their meal by 40%. It’s a good thing they pushed back against their waitress’s odd ideas! Most waiters who rely...
It seems innocuous, but calling someone “hun” can really bug some people. I admit, I’m one of those people who doesn’t care for it. If...
